Zyntra Global - Privacy Policy & Terms of Use
Terms of Use
These Terms govern your use of all Zyntra ("Z Apps") mobile, Wear OS, and companion applications, including Z Ball on Android, iPhone and iPad.
1. Acceptance of Terms
By installing or using any Z App, you agree to these Terms, our Privacy Policy, and the applicable terms of the store or platform through which you obtain the app. These Terms do not limit rights that cannot be excluded under applicable consumer law.
2. Accounts and Authentication
Some Z Apps use Google Sign-In to authenticate users and maintain progress such as gem counts, unlocks, and achievements.
Users are responsible for keeping their Google Account secure and understanding Google's data policies.
3. Permitted Use
Z Apps are for personal, non-commercial use.
You may not redistribute, modify, reverse engineer, or exploit any app or service beyond what is expressly allowed.
4. Data and Content Ownership
All code, designs, assets, and data created by Zyntra are proprietary.
User data stored through Google Play Services remains under your control and is governed by Google's terms.
5. Advertising and Purchases
Z Apps may display ads via Google AdMob or offer in-app purchases at the price and in the currency shown by the applicable store.
Revenue supports app development and maintenance.
We are not responsible for external ads or third-party offers.
Z Ball Android advertising-choice supplement (2026-10-07)
This supplement applies only to Z Ball on Android. These updated advertising-choice screens are included in Z Ball version 0.2.8 and later. Earlier installed versions keep their previous controls until updated. It takes precedence over general advertising and acceptance examples in these Terms where they differ. Continuing to play or reopening the game does not, by itself, enable personalized advertising.
On a fresh installation, the Terms screen presents personalized ads ON as an editable draft. It is not saved or effective until you explicitly accept the Terms using either analytics-choice button. You can turn the advertising draft OFF before accepting. "ACCEPT & ALLOW ANALYTICS" and "ACCEPT WITHOUT ANALYTICS" both save the advertising choice displayed on that screen, while independently selecting optional gameplay analytics.
Existing players with ad personalization OFF, including No Ads and Gold Pass holders, are offered an explicit updated-terms and advertising-choice review on a later app opening when it can be shown safely. Their saved choice stays unchanged unless they choose to enable personalization. They may accept personalized ads or keep their current choice. The game remembers the resolution for this review version instead of repeating the same review on every opening. The review actions do not change the player's saved optional gameplay analytics choice or paid benefits.
Advertising choices can be changed at any time in Settings > Privacy & Terms. Required Google privacy options remain available. The in-game preference does not override Google's User Messaging Platform consent, device privacy choices, age-based restrictions or applicable regional law. Personalized advertising is permitted only where those requirements allow it.
On a fresh installation, optional gameplay analytics remains off unless its own opt-in action is selected; it is separate from personalized advertising. No Ads and Gold Pass continue to suppress automatic ads while the verified entitlement is active. Voluntary rewarded ads remain optional. This supplement does not change purchases, entitlements or the benefits already described in the Z Ball Privacy Policy.
Z Ball on iPhone and iPad
This supplement applies to Z Ball on Apple devices and takes precedence over general Google-only examples in these Terms. Features and purchases are offered only where enabled in your installed version.
Cloud Player progress is held by Zyntra's game service. Linking Google or Apple, where offered, is optional; it is not required for Online 1v1 or Watch. Protect your provider account and any recovery credentials, and do not share passwords or recovery codes with other players.
An in-game advertising preference does not replace required device or regional consent. Where advertising is offered on iPhone and iPad, ad requests apply restrictive age-related treatment and personalization is disabled; a saved personalized-ON preference or Apple tracking authorization does not change that restriction. Optional gameplay analytics and, where offered, crash diagnostics are a separate choice and do not enable ad personalization. Details of the account, device and gameplay data used by Z Ball are set out in the Z Ball privacy notice.
If an in-app purchase is offered through Apple, review the product, price, currency and any renewal terms shown by Apple before authorizing it. Purchases billed by Apple are subject to the applicable Apple purchase terms. For a refund request or subscription management, follow Apple's refund guidance or Apple's cancellation guidance. This does not limit applicable consumer rights or promise that a refund will be approved.
You can initiate Cloud Player deletion in the game. Deletion removes the cloud account and associated data subject to the limited retention described in our Privacy Policy; it does not automatically cancel a store subscription, and progress held only on the device may remain. See account deletion and support.
6. Service Updates and Availability
We may modify or discontinue any Z App without notice for maintenance, compliance, or performance reasons.
We aim to minimize disruptions whenever possible.
7. Disclaimers
All Z Apps are provided "as is" without warranties of any kind.
Zyntra disclaims responsibility for damages, loss of data, or indirect consequences arising from use of its products.
8. Governing Law
These Terms follow international standards emphasizing United States and global digital commerce laws.
You agree to comply with all applicable laws in your region.
9. Contact
For any questions about these Terms or the Privacy Policy, email [email protected].
Zyntra builds privacy-friendly, globally available digital experiences that respect users, comply with Google policies, and use minimal data responsibly.