Leave a clean page.

Request deletion of your Z Puzzle Lab: Logic Games account and associated game data.

Delete in the game

While connected to the internet, open the three-dot menu, choose Account, then Delete account. Read the confirmation carefully: puzzle progress and scrapbook discoveries will be erased. Deleting your game account does not refund a Google Play or App Store purchase.

Request deletion without reinstalling

Email our support team using the button below. You can make a request even if the game is no longer installed or your device is unavailable.

If your browser does not open an email app, write directly to [email protected] with the subject Z Puzzle Lab account deletion.

What to include

• Say that your request concerns Z Puzzle Lab: Logic Games.
• Tell us whether you can still access the game and whether you previously linked Google or Apple.
• You may include an account reference already shown by the game, if you have it. A reference alone does not authorize deletion.

What happens next

Support needs to establish which account you control. An email request is not an instant deletion and does not itself authorize erasure. You do not have to reinstall the game to submit your request. Tell us if you have lost access to your device and whether you linked Google or Apple. An unlinked guest account does not contain your email address; if its device and credentials are unavailable, we may be unable to identify the account securely. We will explain what information can be verified. A player ID, display name or email address alone is not proof of authority, and we do not erase a matching account on that basis.

The game contains an Account deletion flow with a separate permanent confirmation. If the in-game flow is unavailable, you can use the verified support route described above.

What account deletion removes

Verified account deletion removes the live account, sessions, puzzle attempts, saved progression, assistance and reward history, and account-owned active purchase records. Erased discoveries cannot be recovered through the ordinary game flow.

What can remain

A limited interruption-recovery receipt expires after 24 hours and is removed by successful scheduled cleanup. Separate hashed purchase ownership records are retained to verify lifetime purchases and prevent fraud, without raw purchase tokens or deleted gameplay. Those limited records currently have no automatic expiry.

Encrypted backups can contain earlier data. New dedicated progress-backup copies have a 30-day scheduled expiry. Historical pre-release archives are still outside that complete automatic coverage, so we cannot promise a fixed expiry for every older copy. Limited hashed deletion records are kept separately to prevent an older backup from restoring deleted accounts; those records currently have no automatic expiry. See the privacy notice for current backup and operational-log retention.

Purchases and platform accounts

Deleting Puzzle Lab progress does not delete your Google or Apple account or issue a store refund. Google Play or Apple manages the corresponding payment and refund requests. A verified No Ads Forever purchase can be restored through its separate purchase-verification process.